Socio Economic Effects Of Stroke Health And Social Care Essay

In most of the developed states, cerebrovascular accident or shot is a common cause of decease and disablement. Stroke ranks 3rd as a cause of decease after bosom disease and malignant neoplastic disease in U.S.A and U.K. The one-year economic disbursal due to cerebrovascular accident has been estimated to transcend 7 billion dollars in U.S.A. Prevalence rates reported for cerebrovascular accident universe broad vary between 500 to 800 per 1,00,000 population. ( Nolen,2008 ) Stroke is the 3rd prima cause of decease in the United States. It accounts for about 1,64,000 mortalities yearly. An estimated 5,50,000 people experience stroke each twelvemonth. Stroke is besides a chief cause of grownup disablement. In United States more than 4 million shot subsisters are populating with changing grade of disablement. Stroke is socio economically really important in older people. Harmonizing to WHO, shot was the 2nd commonest cause of world-wide mortality in 1990 and the 3rd commonest cause of mortality in more developed states ; it was besides the ground for about 4A ·4 million deceases worldwide. In 1999, the figure of deceases due to stroke ailing 5A ·54 million worldwide, and two-thirds of these occurred in less developed states. Stroke was found to be a major cause of long-run disablement and, has potentially tremendous emotional and socioeconomic effects for patients, their households, and wellness services. The case-fatality rate due to stroke varies from 11.7 % to 32.4 % . An estimated 15 million people worldwide survived minor shot each twelvemonth and about 4,800,000 in the USA, in which 50 % of instances each twelvemonth are in adult females. ( Health Statistics for US,2002 ) The incidence of shot in the U.S has declined, but there is no diminution in the badness. Harmonizing to background information it is a taking neurological cause of long term disablement. ( Davidson,2008 ) . Annually an estimated 50,000 individuals in Canada suffer from shot. There is 5.4 million persons who have a history of shot and up to 3,00,000 shot subsisters in Canada. Each twelvemonth about 16,000 dice from shot in Canada. ( Hock ‘s article, 2003 ) The prevalence of shot varies. Over the last 30 old ages at that place has been a definite addition in the prevalence and incidence of shot in India ( The Hindu, March 2008 ) The prevalence of shot in India scopes from 40 to 270 per 100 000 population. Approximately 12 % of all shots occur in the population of greater than 40 old ages of age. Major hazard factors are high blood pressure, hyperglycaemia, baccy usage, and low haemoglobin degrees. In major infirmaries 2 per centum of infirmary enrollments, 1.5 per centum of medical enrollments and 9 to 30 per centum of neurological admittances histories for stroke.The National Commission on Macroeconomics and Health has pointed out that instances of shot would increase from 1,081,480 in 2000 to 1,667,372 in 2015. The ICMR survey on Burden of Disease ( 2005 ) has found that there has been an addition in the figure of shot instances in India during the last one and a half decennaries by 17.5 % . There was besides an addition in mortality rate by 7.8 % Dr. Ashok cites that statistically India may be seeing every bit many as 200 shots for every 100,000 cross subdivision of the population. Dr. RK Srivastava ( 2008 ) estimated that 3 million adult females and 2.5 million work forces worldwide dice from shot every twelvemonth, and in developed states it is the 3rd commonest cause of decease. In China it is the taking cause of long term disablement since about two-thirds of patients require rehabilitation. Almost 10 % of shot patients recovered wholly, 25 % showed minor damage, 40 % had moderate to severe damages that required particular attention. Dr. D Nagaraj ( 2007 ) discussed on the quickly increasing shot load due to altering population with increasing life anticipation. There is a broad fluctuation in the incidence ( 13-105/100,000 ) , prevalence ( 52-842/100,000 ) of shot across the state and in the past decennaries. Case human death ranges from 11.7 % -32 % .The ischaemic shots account for 70 % to 80 % . The surveies nevertheless, have reported a higher per centum of haemorrhagic shots. The individual most of import hazard factor is found to be high blood pressure.The prevalence of smoking baccy varies from 28 % to 50 % in different surveies and of intoxicant usage ranged from 1.5 % to 47 % . Hypercoagulopathies accounted for 6 % of shot, hyperhomocysteinemia was recorded to be high in 40 % of storke clients. 57 % of diability have been recorded in most surveies. Shymal K. Das and Tapas K. Banerjee ( 2003 ) conducted a population based survey on shot in Kolkata to happen out the prevalence, incidence and instance human death hazards. The findings shows that, the prevalence and incidence rates of shot in this survey are similar to or higher than many surveies conducted in western states. The entire instance human death rates in India is among the highest class of shot human death in the universe. In 2006,105 instances were detected in 6 months in Tamil Nadu, among which 36 % were of age less than 40yrs,39 % were of 40-60yrs of age. The survey shows that 26 % of clients had a old history of shot. 8 out of 11 screened for homocysteinemia. Epidemiologic surveies on shot published on equal reviewed diaries during the past 10 old ages were identified utilizing MEDLINE and pubmed hunts and were reviewed utilizing the construction of WHO ‘s shot compound Infobase. Harmonizing to WHO, the figure of stroke events is proposed to increase from 1.1 million per twelvemonth in 2000 to more than 1.5 million per twelvemonth in 2025. ( World Health Organisation 2007 ) In 2005, estimations indicated that 58 million people died, in which chronic diseases accounted for 35 million deceases ( 60 % ) . Cardiovascular diseases, chiefly bosom disease and shot caused 17A ·5 million deceases Stroke is the 2nd prima individual cause of decease, with 5A ·8 million fatal instances per twelvemonth, 40 % of which are in people of age less than 70 old ages. About 15 million new instances occur every twelvemonth, and about 55 million people have experienced shot in the yesteryear, either with or without residuary disability.By 2025, four out of five shot events will happen in people populating in these parts. ( International Stroke Surveillance, 2005 ) Around half of shot subsisters suffer with important disablement. Physiotherapy will help in recovering every bit much motion and map as possible. Neurological shot physical therapy helps to better balance and walking, increases ability to execute simple to complex undertakings, cut down cramp, hurting and stiffness. It besides helps to increase strength, to retain normal forms of motion, additions affected appendages map and increases energy degree. ( Samuel.J et.al,2008 ) The research workers besides observed that most of the patients were dependent in run intoing the ego attention activities. Nurses are frequently in the forepart of stroke instruction. Health instruction is a critical measure in accomplishing conformity. Patients understanding may find the ultimate success of the rehabilitation and better the ability.Since shot with unilateral paralysis is a major job, the ego attention abilities of a patient should be identified and should be taught to be independent in run intoing their ain demands. The research worker from her short period of clinical experience has observed that most of the shot patients have unequal cognition sing causes, direction and bar. Therefore people should be encouraged to cognize about these facets. Sing the big figure of patients admitted in the infirmary, the research worker is of the sentiment that the wellness instruction booklet needs to be prepared which will assist the patients to acquire cognition on cause, direction, bar and to better their ego attention ability.STATEMENT OF THE PROBLEMâ€Å" A survey to measure the cognition and to place the ego attention abilities of shot patients in Senthil Multi Speciality Hospital, Erode, Tamil Nadu † .OBJECTIVES OF THE STUDYTo measure the cognition of patients sing shot. To place the ego attention abilities of shot patients. To happen out the relationship between cognition and self attention abilities of shot patients. To find the association of cognition and self attention abilities with selected socio demographic variables of shot patients. To fix a wellness instruction booklet on shot.OPERATIONAL DEFINITIONSAppraisalIt refers to statistical measuring of cognition of patients about shotKNOWLEDGEIt refers to patients awareness sing significance, causes, hazard factors, marks and symptoms, diagnostic steps, direction and bar of secondary shot onslaught.StrokeIt refers to a neurologic alterations caused by an break in the blood supply to a portion of the encephalon.HemiplegiaIt refers to neurological shortage in which there is functional disablement of one side of the organic structure.DesignationIt refers to a action or procedure of finding the ego attention abilities of shot patients.SELF CARE ABILITIESIt refers to those activities that the patient is able to execute independently.PatientsIt refers to clients admitted with shot and receiving intervention for more than 3 hebdomads.HEALTH EDUCATION PAMPHLETIt refers to information in a written signifier sing definition, causes, hazard factors, clinical manifestations, hosp ital direction and place attention direction of shot.PremisePatients will hold unequal cognition sing shot. Patients who had stroke face assorted self attention shortage in their recovery period.RestrictionStudy was limited to stroke patients with unilateral paralysis who are admitted for more than 3 hebdomads in one peculiar infirmary, so the findings can non be generalized. Patients who are in the age group of 35-65 old ages. Study was limited merely to 40 patients. Study was limited to those who are willing to take part in the survey.CONCEPTUAL FRAMEWORKA conceptual model is a set of constructs and propositions that spell out the relationship between them. The overall intent is to do scientific findings meaningful and generalisable. Concepts are the mental images of phenomena and are the edifice blocks of the survey. Polit and Hungler ( 1999 ) states that the conceptual model is an interconnected construct of abstractions that are assembled together in some strategy by their relevancy to a common thing. This is a device that helps to excite research and the extension of cognition by supplying both way and drift. The present survey is aimed at measuring the ego attention ability and cognition of shot patients in Senthil Multi Speciality Hospital, Erode. The conceptual model selected for the survey is based on Orem ‘s self attention shortage theory ( 1985 ) . Orem defined self attention as learned, end oriented activity directed toward the ego in the involvement of keeping life, wellness development and good being.Major CONCEPTS AND DEFINITIONSOrem labels her ego attention theory of nursing as a general theory composed of three related constructs.THE CONCEPT OF SELF CAREDescribes and explains self attention. What the client should execute to keep hygiene. In this survey it is the ego attention activities performed by the client like bathing, dressing, combing, eating, ambulation, lavatory usage and placement.THE CONCEPT OF SELF CARE DEFICITDescribes and explains why people can be helped through nursing.In this survey it is the province in which the client is non able to execute the ego attention activities ( bathing, dressing, eating, ambulation, intestine and bladder control ) or the dependence degree that require aid in run i ntoing the ends.THE CONCEPT OF Nursing SYSTEMIt is a uninterrupted series or actions that are directed to run into individual ‘s curative ego attention demand. There are three types of nursing system:WHOLLY COMPENSATORY SYSTEMIf the client is unable to execute actions, the system is entirely compensatory that is the nurse performs all actions. In this survey, it refers to the to the full dependent shot clients or those requires assistance to execute their activities of day-to-day life like bathing, dressing, combing, eating, vesica and intestine control, ambulation and placement.PARTIALLY COMPENSATORY SYSTEMIf the nurse and patient portion the duty, the system is partly compensatory. In this survey, it refers to the partly independent and partly dependent shot clients those who requires moderate aid by the important others or nurse in executing the activities of day-to-day life like feeding, bathing, ambulation, placement.SUPPORTIVE EDUCATIVE SYSTEMWhen a patient provides all self care necessitating motions and lone instruction is required as a grid to activity so it is supportive educative system. In this survey, it refers to the to the fu ll independent shot clients, those who are able to make the ego attention activities and requires wellness instruction sing bar of accidents, safe bed to chair and chair to bed transportation techniques, importance of early rehabilitation to better the societal activities and steps to forestall the secondary shot onslaught.SELF CARE AGENCYIt is the person ‘s ability to execute self care activities. It consists of two agencies.sSELF CARE AGENT:The individual who provides the ego attention. In this survey, the ego attention agent is client ‘s with shot.DEPENDENT CARE AGENT:The individual other than the person who provides attention. In this survey, the dependant attention agent is the research worker, who assesses the cognition sing significance, hazard factors, causes, marks and symptoms, direction and bar of secondary shot onslaught.THERAPEUTIC SELF CARE DEMAND:Curative ego attention demand is the summing up of ego attention actions to be performed for some continuance o f clip and in some location to run into self care necessities particularized for a individual.In this survey, it refers to the impart cognition sing significance, causes, hazard factors, marks and symptoms, direction and bar of secondary shot onslaught and do the patient to execute self attention sing personal lavatory, eating, lavatory usage, vesica and intestine control, ambulation. This chapter dealt with the debut, demand for the survey, statement of the job, aim of the survey, operational definitions, premises, restriction and conceptual model.

Marcel Duchamp Pablo Picasso and Andy Warhole

The artistic exchange of ideas and influences can profoundly affect the art world'- Explore this statement with reference to a range of artists and artworks. Artistic exchange is a conceptual idea involving the exchange of artistic methods, ideas, and other elements of an artist's practice; and if an artist is a pioneer or an innovator, their ideas can resonate through exchange to transform the entire art world. Throughout the 20th Century the shaping of the art world came into play through ideas, expression, education and one result of this was the age ofModernism. There was much social ad political unrest sweeping through Europe, during the beginning of the twentieth century which contributed to the breaking of the traditional art barriers. The works of Pablo Picasso, Marcel Decamp and Andy Warhol strongly affected the art world with their individual yet diverse techniques and styles. These artists broke away from traditional art and its boundaries in order to exchange ideas and co nventions regarding the aesthetics which opposed accepted societal standards.These ideas were profoundly influenced the art world. Marcel Duchess's art making practice was characterized by its humor, variety, the unconventionality of its media and its persistent exploration of art's boundaries. Decamp was involved with the avian-garden movements during the Modernist period, and as an iconoclast, he abandoned these artistic principles, with the aim of rejecting convention such as his distaste for art that was pleasing to the eye'. Works exemplifying these beliefs include Bicycle Wheel (1913) and L. H. O. O.Q (1919) which caused controversy over their acceptance as ‘art'. Bicycle Wheel is a redeemed (a tool supporting an upside-down bicycle wheel) that Decamp has decentralized as well as displacing its original function, thereby transforming an industrial, mass produced object into a work of art. Duchess's art making approach could be considered satirical, as it often ridiculed the ideals established by society. L. H. O. O. Q is an altered postcard of the Mona Lisa that Decamp has satirized by drawing a moustache and goatee on the face of this iconic figure.This notion of ‘defacing' a Ad Vinci masterpiece was very shocking to the art world during the early 20th century, revoking controversy as it was not handmade, but redeemed and ridiculous, thereby questioning what really defined art. The avian-garden character of Duchess's work influenced the art world by encouraging the critical question of what constitutes art. The influence of Duchess's ideas an practice have been imprinted in many of the works of American modernist Andy Warhol.Whorl's Campbell Soup Cans (1962) and Marilyn 1962 build on Duchess's concept of the redeemed and have inspired a genre of artworks that employ the techniques of reclassification and appropriation. As a leading artist of the sass's Pop Art movement, Warhol was revolutionary in his appropriation of popular culture. Whorl' s work explored the processes of silk screening, and for the first time was using assistants to produce artworks. The process of silk screening enabled Warhol to investigate mass- production techniques, which is evidenced in his work through his use of repetition, cropping, overprinting and the use of the grid.Warhol used a â€Å"ready made† image of Marilyn Monroe from a commercial publicity shot, and then altered this appropriated image. Warhol plays with reclassification in a similar fashion to Decamp. Warhol takes this idea further than simply rejecting past values by persuading the audience to question the relationship between culture and the media, and to define the sass's perception of celebrity. Whorl's artworks mimic the processes and subject matter of mass production. This artwork signals a loss of individuality for Marilyn Monroe: she is a multiple and she is banal, yet Marilyn is symbolically a most potent American icon.Whorl's artworks, particularly portraits, ar e a social chronicle of the time. Whorl's work titled Campbell Soup Cans(1962) also stems from the concept of appropriation and the redefining of context. ‘Campbell Soup Cans' appropriates images from popular American culture, exploring the idea of combining art and centralization. Warhol has used polymer paint and silkscreen ink on plywood to replicate the once mass-produced sales product. In making this decision, Warhol has consciously blurred the line between art and consumerism.This particular concept had a profound impact on the art world due to its disputed classification as art – categorized by some as ‘merchandise'. The similarities between the thought processes of Marcel Decamp and Andy Warhol how a distinct exchange in artistic ideas, resulting in profound works which question the established standards of the art world. In exploring the evolution of these artists and their ideas, the profound impact and importance of artistic exchange becomes clear. Artw orks by Pablo Picasso show a clear breach of artistic boundaries to form new ideas.One of the most important roles in the development of modern art was Cubism. The origins of cubism started off with one of the biggest paintings that he had ever done and featured five women, each whose head looked as if it was on backwards. The painting was named Less Demolishes Davidson (1907). The five women portrayed were very ugly and distorted; causing controversy with the audience because they believed that it should have been depicted realistically and professionally, rather than â€Å"creating a mockery to art itself†.Picasso had broken all â€Å"the rules† while creating this painting, but his main goal was to paint the women from more than one angle at a time, hoping that the audience saw more than what meets the eye. This work was heavily criticized by the art world but Picasso broke away from convention, for what he believed was art. What made Picasso different from other ar tists of his time was that his art reflected his emotions in his personal life and the outside world. He was not afraid to push the boundaries reflecting on contentious and controversial issues such as war and peace.One of the issues that he painted from the Spanish civil war depicts a military revolt against the Republican government of Spain; which had polarize Spanish life and politics over previous decades. In April 1937, Germans who sided with the current dictator of Spain at the time, General Francisco Franco, bombed the town of Queering in northeast Spain, not far from where Picasso grew up. More than sixteen hundred people were killed and almost nine hundred more were injured.Outraged by the murder of all these innocent people, Picasso created his famous, Queering (1937), in blue, black, and white oil tones. The painting portrayed the suffering of people, animals, and buildings and the chaos. It showed a screaming horse, a fallen soldier, and a screaming woman on fire fallin g from a burning house and a mother holding a dead baby. According to Picasso, it was not up to the painter to define the symbols; otherwise, he would have Just written it in words. Queering overall represented the brutality of war in general.It's significant because people actually had to think about the image that they saw, and each perceived it in a different way. Picasso style of painting led people to look deep into the meanings of art rather than Just a superficial aesthetics. The audience were able to relate to Picasso tormented scene. Artistic exchange is a phenomenal act that allows ideas ad techniques to be shared between the art world and the audience. By comparing Marcel Decamp, Andy Warhol and the work of Pablo Picasso one can see how a visionary can affect the art oral.The many accomplishments of these artists not only impacted on the history of their time but the future of how the world saw art. They were involved in different movements in the art world which created a certain vitality for the artistic exchange of ideas and influences. The interchange of ideas and influences greatly affected Picasso , Decamp and Warhol , their artwork and their audiences. Artists shared artistic language allows them to build upon past concepts to produce innovative qualities which resonate through exchanges to greatly influence future generations of artists.

Baking Brownies

What I am going to demonstrate today is the process of baking brownies. Before we begin, however, let us allow ourselves to look into its definition and a little history: Chocolate brownie or Boston brownie, as it is otherwise known is called â€Å"brownie† because its color is brown (Wikipedia, 2007). Though diminutive in size, it is rich and chocolaty, and is sometimes topped with chocolate chips or nuts (Wikipedia, 2007). History has it that it was in 1897 that brownies have been introduced for the first time in a â€Å"Sears and Roebuck† catalog (Wikipedia, 2007).There are stories, however, that states that there was once a cook who forgot to mix baking powder in the chocolate cake mixture (Wikipedia, 2007). Some historians also claim that Bertha Palmer asked that a dessert be placed in box lunches, thus, motivating Chicago’s Palmer House Hotel in Chicago to design what is to be known as a â€Å"Brownie† (Wikipedia, 2007). This paper entitled, â€Å"B aking Brownies† intends to briefly reintroduce the definition and history of brownies, as well as, provide the steps to baking it, starting from the gathering of ingredients until its cutting into bars. Baking UtensilsHowever, before we begin with the process of baking brownies; we should first make sure that we have all the baking utensils we will need. First of all, we will need one bowl (Collister, 2006). This will be used as a mixing container (Collister, 2006). Secondly, one glass baking pan is necessitated (Collister, 2006). This is where the brownie mixture will be placed, before it is baked in the oven (Collister, 2006). The third is to make sure that a dish towel or an oven mitt is available nearby (Collister, 2006). It will be used when the glass baking pan is placed and taken out of the oven (Collister, 2006).The fourth is to get a spatula which will be utilized in folding, mixing, scraping, smoothing batters, lifting, removing and turning the brownie to allow the o ther side to turn brown if desired (Collister, 2006). Last but not least is to get the mixing spoon, as well as, measuring cups and spoons (Collister, 2006). Baking Brownies the Easy Way Now that we know a little bit about its definition, we may proceed to the process on how it is actually prepared: First of all, we need to make sure that we have all the ingredients we will need (Collister, 2006).These include the following (Collister, 2006): 1) 1 cup or 250 ml butter 2) 4 oz or 115 g or 4 squares unsweetened chocolates 3) 2 cups or 500 ml sugar 4) 4 pieces eggs 5) 2 tsp or 10 ml vanilla 6) 1 ? cups or 375 ml sifted all-purpose flour 7) ? tsp or 2 ml salt 8) 1 ? cups or 375 ml pecan halves 9) icing sugar Secondly, we need to heat the oven to a hundred and ninety degrees Celsius or three hundred seventy five degrees Fahrenheit (Collister, 2006). Thirdly, after heating the oven, we grease the 13- x 9-in or 33- x 23- x 5-cm cake pan (Collister, 2006).The fourth step is to place the but ter and chocolate on top the double boiler and set over simmering water (Collister, 2006). Stir occasionally over the heat until the butter, as well as, the chocolate is melted (Collister, 2006). Fifth, the sugar should be placed in a medium mixing bowl, then after that, the chocolate mixture should be poured over before stirring it (Oliver, 1993). Immediately after, the unbeaten eggs should be added one at a time, beating lightly utilizing a wooden spoon (Oliver, 1993). The term â€Å"lightly† means just enough to blend (Oliver, 1993).Then the vanilla should be stirred next (Oliver, 1993). After which, the flour and salt should be sifted into the chocolate mixture making sure that it is stirred before stirring in the pecans (Oliver, 1993). The sixth step is to spread it in the prepared pan and bake it for twenty five to thirty minutes or until sides test done but an impression stays in the middle when touched lightly with the finger (Oliver, 1993). It is good to remember tho ugh that brownies are much better or even best when somewhat underdone (Oliver, 1993).The final step is to take it out from the oven and sift icing sugar thickly over the top and cut it into bars while it is still warm (Oliver, 1993). Conclusion Brownies are called so because of its rich, chocolaty, brown color (Wikipedia, 2007). Its history has not been confirmed though there are several interesting stories that may back it up (Wikipedia, 2007). Interestingly, it is easy to prepare. First the oven should be heated and cake pan should be greased (Collister, 2006). Secondly, the butter and chocolate should be melted (Collister, 2006).Third, the sugar, chocolate mixture, eggs, vanilla, flour, salt, and pecans should be mixed together (Oliver, 1993). Fourth, the mixture should be placed on the cake pan, and baked (Oliver, 1993). Then finally, it should be taken out and icing sugar be sifted over it and then sliced (Oliver, 1993). References Collister, L. (2006). Brownies. New York: Ryl and Peters & Small. Oliver, M. (1993). The Good Food Cookbook. Montreal: Optimum Publishing Company. Wikipedia. (2007). Brownies. Retrieved March 1, 2007 from http://en. wikipedia. org/wiki/Chocolate_brownie

The Founding Docs of the U.S. Government Essay Example | Topics and Well Written Essays - 500 words

The Founding Docs of the U.S. Government - Essay Example For instance, it is the right of the people to have the leaders they want and exercise their rights to choose these leaders through elections when they are of legal age, regardless of their color, status and gender. For this reason, the American experiment, or the experiment of representative republican governance, has been established for the nation, being called this way because the United States has long been under the leadership of Great Britain as a group of colonies. As it is even today, Great Britain had a monarchial form of government that the Founding Fathers did not like. In the Constitution that they drafted, they expressed their desire to have a ruler who is not put into power because of his/her familial ties but because a person has the ability to rule the people. However, because of the long dependence of the colonies on the British government, many states were reluctant to accept the idea of independence. When Thomas Paine published his pamphlet Common Sense, the other states courageously embraced the idea because of the bravery of one man who publicly expressed and explained in detail the ideas of independence. Apart from the First Amendment, there have been other amendments that particularly address life and liberty. For instance, the Fourth Amendment prohibits searches, arrests and seizures of property without probable cause. The Fifth Amendment gives an accused the popularly called Miranda Rights. The Sixth Amendment provides a speedy trial; the Third Amendment protects private homeowners from the use of their homes as military quarters during a time of peace. Other amendments protect the rights so that they can live safely. The first ten amendments of the Bill of Rights specify the extent of liberty that citizens must enjoy under the constitution. However, this has not been seen to be true in the lives of African-Americans. Many of them remained to be slaves and have been denied their rights to pursue happiness and

Child Sexual Abuse Essay Example | Topics and Well Written Essays - 1750 words

Child Sexual Abuse - Essay Example Thousands of crimes including homicide, rape, felony, robbery, fraud, embezzlement and others are committed in almost every region of the world on daily basis; child rape and molestation is also included the list the most challenging crimes committed on the face of the earth leaving indelible and incurable affect and impact behind it. Theorists define various reasons behind child sexual abuse, which has direct relationship with structural-functional and social conflict theoretical frameworks. Before embarking upon the topic under analysis, it would be advisable to define child rape. Child rape simply means the sexual victimization and harassment of innocent children and pre-pubertal adolescents generally at the hands of their seniors or adult members of society. It includes rape of minor and defenseless girls and boys, who have not reached the age of puberty. â€Å"Abuse of a child is anything that causes injury or puts the child in danger of physical injury, which can be physical, mental, sexual, or emotional.† (International child abuse network) However, sexual abuse includes touching of child’s private parts, incest, exhibitionism, stripping, pederasty and intercourse etc. The reports reveal that thousands of children become victim of rape and sexual assaults, though only few cases are reported at the police department. â€Å"The National Victim Center estimates that only 16 percent of rapes in the United States are reported each year. This low reporting rate can be attributed in part to the cold, impersonal reporting process†. and the ra pe victim's fear of appearing at the trial of the suspect.† (The legal Dictionary) The reasons behind not reporting the cases on the part of children include the sense of shame and humiliation, fear of punishment from family and threats from the offender; and hurt of ego and of prestige, lack of resources, absence of evidence and fear of enmity as well. Thus, a large proportion of the mishaps took place in the life of children remains concealed from the knowledge of society and law enforcing agencies. â€Å"There were 103,297 substantiated cases in 2003 across Canada (excluding Quebec), a 125% increase in documented child abuse since 1998. This increase is considered a result of improvements in reporting and investigative methods for child abuse, as well as enhanced awareness and understanding of child abuse, not necessarily an increase in the amount of abuse.† (Canadian Incidence Study of Reported Child Abuse and Neglect) It has aptly been observed that sexual assaults and harassment adversely tell upon the weak and feeble nerves of innocent children, and it takes several years in their complete convalescence from the trauma caused in the wake of the mishap took place in their life. Sexual attacks not only inflict physical harm to the victims, but also destroy the soul and mind of the poor children. Consequently, they are unable to come out of the shock after many months and even years after the rape. â€Å"Severe child abuse, are re-experienced later in life on a sensory level, due to the fact that those brain and psychological systems responsible for directing the encoding and early organization and processing of explicit, narrative memory material may be flooded by overwhelming emotional input during severe abuse or trauma -- resulting in less integrated, primarily sensory recollections upon exposure to trauma-reminiscent stimuli.† (Briere, 2002:4) The studies also exhibit that a large majority of the victims of child sexual abuse turns out to be

The case of Mrs. Mendez Essay Example | Topics and Well Written Essays - 1250 words

The case of Mrs. Mendez - Essay Example Mendez’s case. Her physical condition is deteriorating, which affects her psychologically. Her children will not let her talk about her impending death, which creates an imbalance in her psychological condition and she copes with this by withdrawing. Drake (2012) presents an adaptation model to understand how cancer patients should be taken care of as they are going through the process of living and dying. Some of the things that would be important to know, according to this scale include in this model are: why her shortness of breath is affecting her intake of fluids and food. Her physical appearance may be important to her as she lays in her bed, is better, which can effect QOL for many patients. There is no mention of church for her, though she â€Å"seems† to be religious, or at least superstitious. This should be explored. Drake (2012) states that nurses must understand early whether their patients are feeling depressed and help them receive treatment for it. Palli ative care will need to be discussed and end of life arrangements. 1. Discuss how a nurse can foster hope in this scenario? When and how can the concepts of palliative care be introduced in the scenario? How can you explain the differences between Palliative care and Hospice care? Fostering hope can be difficult in a situation with the Mendez family, because they are not willing to talk about the impending death of their mother. They are also not open to helping her prepare for death. Butt (2011) states that hope is a multidimensional and it changes as the terminally ill patient continues through their illness. Butt (2011) also states that hope is a factor that creates a better quality of life for the individual. In this situation, more has to be known about the family. Mrs. Mendez seems to be losing hope because the family cannot talk about the impending death. It is important to help the patient feel hopeful, despite what is happening, because it keeps them from being depressed or feeling despair (Turco, 1998). A nurse can foster hope by maintaining a positive relationship with the patient, helping the patient see humor whenever they can, touching the patient appropriately and reassuring them, and helping them control pain (Turco, 1998). In the Mendez family, the nurse can foster hope by providing good care for Mrs. Mendez, which includes making sure that she is comfortable as her pain increases. The nurse may also need to intervene for Mrs. Mendez by contacting the primary care physician and describing the situation as it stands now. According to Tyson (2001) the Hippocratic Oath states that the individual healthcare provider will consult with others who are more expert in situations when necessary, to help their clients. In this situation, Mrs. Mendez needs help from the nurse to create the resources needed for the family to thrive, and for Mrs. Mendez to have the quality of life that she needs as she moves toward death. Palliative care was important to ta lk about as soon as Mrs. Mendez refused chemotherapy. She and her family must understand Mrs. Mendez’s needs as her health decreases. The family must face the inevitable and they may need to see a therapist or a priest or minister to deal with the situation. In a study done by Hermann and Looney (2011), the authors found that patients need a thorough understanding of their symptoms and what to expect as becomes more debilitating.

Medical Law and Ethics Essay Example | Topics and Well Written Essays - 750 words - 1

Medical Law and Ethics - Essay Example It is thus clear that Jerry is not qualified to carry out the supply to the patient (Baxter & Brennan, 2005). The only qualification required lawfully to dispense medication to any patient or any medical situation in and outside the healthcare setting is a license to do so. With or with no medical training, it is against the law to refill a medical script with no the appropriate license. There are several factors as to why Jerry should not refill the prescription. Firstly, valium is not an anti-depressant as the patient claims. In fact, this drug can do more harm to depression. Secondly, Jerry has no authority to recommend medications (Herring, 2006). Each every medication refills ought to be approved by the doctor or another empowered figure at the hospital, finally, the decision on whether the patient needs valium in the course of the flight or not is made by the patient’s physician and not by the patient himself. Even if the medication were required to control high blood pressure, it would make no difference, according to the medical ethics; Jerry is not qualified to issue medical prescriptions. Jerry is supposed to convince the patient that he is not qualified to refill the prescription but is willing to do everything to make sure that he informs the doctor. If the patient were in a critical condition, the right thing would be to make an effort of reaching Dr. Williams for the sake of the emergency with the critical patient’s prescription to be filled in. Once the Doctor is back from the lunch break, Jerry ought to provide the order to him so that it can be filled as soon as possible (Fremgen, 2008). In this case, both the doctor and Jerry are liable for the act of medical negligence. Precisely Jerry would be charged since he is not protected from any charges under the doctrine of respondent superior.

In what ways was globalisation not a peaceful process Assignment

In what ways was globalisation not a peaceful process - Assignment Example Globalisation can be stated as an accelerator of the social change and may act as a vehicle for conflict aggravating the tensions in any known society along with even generating new ones. It is a qualitative shift towards a worldwide economic system which is no longer dependent on independent national economies but on a consolidated global marketplace for production, distribution & consumption. It has opened the door for liberalisation, but the concerned process created a number of conflicts globally. For this reason, globalisation can be termed as a conflicting process. Globalisation and conflict, both are interconnected phenomenon. Though the process of globalisation serves the entire globe in terms of facilitating in comprehensive and multi-faceted development but over the past two decades it has created a number of issues or conflicts as well. Multiculturalism comes with the facet of globalisation but it at times brings a conflicting situation around it. In addition to this, migr ation has had a major role to play in relation to developing a problematic scenario for the countries. Globalisation leaves various impacts towards the society such as various diseases related to human, animal and plant can easily spread at a rapid speed due to its affect. For example, imports of the bird flu affected chickens can affect the country which particularly makes an import of those chickens. Globalisation promotes easy transfers of the foreign business nationals from one country to another which amplifies the threat of transfer of diseases. Peace of any country can be destroyed if that particular country does not enjoy equality in global affairs. Globalisation over the years has been continuously increasing the gap between the poor and rich in terms of earnings (from both country-wise and individual perspectives). It can be viewed that only developed countries generally enjoy the advantages that originate from globalisation. In general, representatives from developed coun tries largely participate in building policies with regard to globalisation. Consequently, poor countries such as African countries get poorer (Manitoba, n.d.). With these considerations, the research study particularly aims to provide an explanation to the fact which suggests that globalisation was not a peaceful process. The various ways in which globalisation can be said to be not a peaceful process have been determined. In this regard, various examples related to the conflict generated during the process acclimatising globalisation have been depicted that support the fact that globalisation was not a peaceful process. Moreover, the study also exemplifies certain criticisms and arguments against globalisation. Conflicts Associated with Globalisation There have been various conflicts in and around the process of globalisation. The greater proportion of proponents of this global economic policy primarily came from the most powerful and richest countries. Contextually, the US govern ment set globalisation as an official objective of its economic and foreign policy about eight long years ago. More or less each country of the globe has faced the negative facets of globalisation. For example, owing to globalisation, a large number of employees have lost their jobs overnight on a global basis especially in the developed nations as their jobs had been outsourced to the countries such as India as well as China where cost of operations is

The Making of Disneyland Essay Example | Topics and Well Written Essays - 750 words

The Making of Disneyland - Essay Example This discussion stresses that beneath this feeling of joy and happiness lay a grim reality that plagued United States at that time. The author’s main argument is the prevalence of racial discrimination in the country. This racism found its way right into Disneyland. The recreational park housed Fantasyland; an area perhaps found in dreams.   However the same park demonstrated the existence of racism, an aspect that can be a nightmare for many.  This paper discusses that the author cites numerous instances that establish the prevalence of racism in Disneyland. At the outset, the author states that akin to the postwar suburbs, Disneyland was not meant for the blacks and other minorities. The theme park was specifically meant for the white, middle class families. The entry fee was exorbitant and therefore only the affluent could afford to visit Disneyland and have a pleasurable experience. The high fee ensured that Disneyland was accessible to an â€Å"economically† ho mogenous group. Disneyland was located near new freeways. However, it was catering to the all-white neighborhoods that had emerged in the San Fernando Valley and Orange Country, claims the author. The author has categorically stated that Disneyland was not meant for the ethnic minority residing in the inner city. The most compelling evidence of racial discrimination inside Disneyland emerges from the fact that Walt Disney did not employ African Americans at the park. This policy continued till the civil right protests of 1963.

The cooling off period Assignment Example | Topics and Well Written Essays - 750 words

The cooling off period - Assignment Example The subsequent paragraphs will explore and define each category into details with an aim of distinguishing them from one another, Mass murderers refer to individuals who kill four or more people in one location at a particular time. It could be a few minutes or last several days but the location remains the same. Most of this type of killers do end up committing suicide or are killed by the police. Mass murders are influenced by several factors. Mass killing can result when the killers choose a specific target which they think is causing them stress and therefore execute killings to satisfy their ego. It could also take another form where the killers attack targets that have no connection with them but belongs to groups the killer dislikes. It has also been observed that most mass killings are motivated by the existence of some hatred between assailants and their victims which is provoked by a specific event that sparks the killings. Spree murderers or killers on the other hand refer to those who kill two or more victims in more than one location in a fairly rapid succession. Spree killings tend to be rare and the spree killing teams consist of a submissive lover and a dominant leader. The occurrence of their murders in separate locations is considered a single event because it lacks a cooling off period. Mass and spree murderer are actually rare but it is believed that strict gun controls may help prevent some incidences of the would-be spree or mass killings. But this measure is unlikely to control serial killing. Serial killer or murderer refers to a person who has killed three or more persons, the murders have taken place in three or more separate locations at different times and has been involved or engaged in an emotional cooling off period between the murders. It is estimated that serial killing alone has contributed to 20% of the murders in the United States. Four subtypes of serial

Broad Strategy HR Management Essay Example | Topics and Well Written Essays - 2750 words

Broad Strategy HR Management - Essay Example This is what HR Strategy performs. HR Strategy is both beneficial to the organization and the individual because it realizes the capabilities and talents of the employees through a careful analysis of how to maximize and optimize an employee allowing them to be fully efficient. In this manner the organization in question has also a proper control in accomplishing their mission and goals as human resources are the means to reach these. It also can be said then that an organization with sufficient planning has what it takes to deliver quality products and services to consumers or clients (thereby soliciting consistent positive returns and success) rather an organization with a lack of planning. Planning can actually guarantee productivity in this regard. In turn such planning also leads to the individual's success as much as the organization as it realizes and enhances strengths as they remedy weaknesses. Human-resource planning is the first step in effective human-resource management as it involves forecasting the human-resource needs of the organization and planning certain useful and important steps that the organization must take in order to meet those human resource needs that will contribute a high percentage for its overall success as human-resource planning should be connected to the organization's strategic objectives and mission. (Butensky and Harari, 1983) It can be said that human-resource planning is a challenge because the needs of the organization are constantly changing and sometimes do not converge and such challenge can be greater if the recruitment pool is limited or if the people in charge of human-resource management have not been trained to forecast the Technika needs to maintain and achieve success in all areas of concern. (Butensky and Harari, 1983) Recruitment According to Daniel and Metcalf (2001), recruiting is part of the over-all management function of staffing that serves a major role player in ensuring that company strategies will be implemented. Spencer (2004) also emphasized that staffing requires both the process of attracting and selecting prospective personnel's capabilities and competencies with the company position. It is perhaps the most important function because it is the starting point in the whole HR process. Its importance is noted by Drucker (1992) as he said that "every organization is in competition for its most essential resource: qualified, knowledgeable people" (Drucker 1992). Recruitment is defined as the process of discovering, developing, seeking and attracting individuals to fill actual and/or anticipated job vacancies (Sims 2002). It has three general purposes: to fulfill job vacancies; to acquire new skills; and to allow organizational growth. There are several factors which influence recruiting efforts namel y: organizational reputation, attractiveness of the job, cost of recruiting, recruiting goals and recruiting philosophy (Sims 2002). Technika. projects an image to the community and it determines the attractiveness of the company to qualified employees. It may either be a potential barrier or a significant advantage depending on the ability of the HR team to

Knowing your Audience Paper and Communication Release Essay Example for Free

Knowing your Audience Paper and Communication Release Essay When a company needs to pass information to another organization or a group of people it is very important that the company knows their audience. If the information is regarding a disaster, it is even more important to make sure the company knows their audience. One example of a company needing to know their audience was the Chilean copper mine in South America. On Thursday, August 5, 2010, A collapse of one of the shafts in the Chilean copper mine left 33 workers trapped approximately 300 meters underground. At once, rescue efforts began but just two days later another collapse in the mine halted the efforts of the rescue crews for many hours (Weik, 2010). In such a disastrous circumstance, the company would need to take great care in how the world found out about the disaster. If not done properly then the companies audience, the world, would view the company is a much worse light then if they had properly released the information. There are two ways in which the company would be releasing information. The first would be to the families of the workers and the second would be to the other employees and then to the press. The representatives chosen by the company to handle these releases will have to take great care in how it is done to keep the reputation of the company intact, while making sure that all information is truthful and accurate. This disaster affected many people. Not only did the collapse affect the 33 miners that were in the mine, it also affected the families of those workers. The families were in agony while they waited to hear if their loved ones would make it out alive. It is the mining companies responsibility to make sure the family member are aware of everything that is happening and what is being done to get their loved ones rescued out of the mines safely. This communication process is more important than anything being told to the other workers or the press. Not knowing your audience in this first step could prove disastrous overall for the company. Once the families have been informed it is important to let the fellow co-workers know what is happening. Many of the men trapped would have friends who also work for the company and they would want to know what is happening. By making sure the other employees know about what is happening, the company can try to keep them from saying too much to news reporters and it will help ease their minds. Once the employees have been notified, make it clear that all information to the press needs to come from the company. When something is said to an audience that was not properly prepared for that audience, it could have disastrous results. Through the press the company will next have to handle the communication on an international level. Because the mine company was global they were on the world stage. The company owned mines in many other parts of the world, not just in South America. In a situation like this one, rumors began to fly without much hesitation and although rumor control was important with the company, it is impossible to stop. Another aspect of communication that was not very publically known was the communication with the investors, owners and stockholders of the company. It is very important to keep this audience informed with what was going on because if information was withheld then it could potentially cause a panic. Once in panic mode, the investors could damage the company more by stopping funds, dumping assets and plunge the company into bankruptcy. Money is very important to investors and when they receive news about their investments, good or bad, it weighs heavily on how they will react. For the good of the company’s future, it was very important that they inform this group personally and not let them hear it from the news organizations covering the story. There are many different ways to deliver communications like the ones previously reviewed. When speaking to the family members of the workers it is best to do so face to face so they feel important about where they stand in this type of situation. Calling with the information on the phone would seem impersonal and would give the families thoughts that they are not as important. An example of this would be when monetary damages were to be paid to the families of the workers; many family members who were not known to the company came forward looking for money (Prengaman, 2010). Whenever a company needs to approach an audience it is vitally important that the company knows who the audience will be and that they tailor their communications to that audience. In the communication should be all the details that can possibly be put in and the company needs to be as truthful as possible. Waiting a long time before a communication is released could also damage the situation further. The best possible way to assure the communication is effective is to deliver it in the best format to the audience (Cheesebro, O’Connor, Rios, 2010).

MA as a Growth Strategy

MA as a Growth Strategy Introduction: Project Management (BS 6079, 1996) is the planning, monitoring and control of all aspects of a project and the motivation of all those involved in it to achieve the project objectives on time and to the specified cost, quality and performance. For any project to become a success, team work plays a major role. One of the most renowned and widely used practical and management team developments is the Belbin team roles. The argument from Belbin is that team composition plays a major factor in influencing the performance of the team (Water et al, 2008). The fundamental aspect of human existence is the working together as groups. The main purpose of this is to survive, adapt and thrive to different situations by using individuals intellect and co-operation (Riding and Rayner, 2001). The team roles are classified into organisational roles and the functional roles (Atkinson, 1999). A team role is a set of behaviours grouped in a cluster (Belbin, 1993). The main objective of this essay is to evaluate the teams performance based on the Belbin self perception theory discussing the teams roles, team life cycle and other aspects with respect to the project management exercise. Belbin Team Roles: Team roles are defined as a pattern of behaviour characteristic of the way in which one team member interacts with another (Belbin, 1981). Every individual will take preferred roles in the management exercises and the outcome purely depends on the balance in the team (Riding and Rayner, 2001). It is always a good team with a good balance of individuals will result in a good outcome and vice versa (Belbin, 1993). Belbin has differentiated nine team roles based on the behaviour of people and is classified by feeling, will power, thinking and decisiveness. In the Belbin later research, he added one more role called as SP (Specialist) which refers to single mindedness, acting always alone and dedicated to specialism. The main function of this role is that people will behave in a extremely silent, introvert and will not contribute other than their special interest areas. This is considered as the negligible contribution to the team (Atkinson, 1999). Belbin uses an instrument for quantifyi ng the team role preferences which is called as the Self Perception Inventory. This consists of 70 points by evaluating seven statements in each questions. For each question 10 statements are given and can be prioritised based on the individual behaviour in which 10 points can be distributed. In predicting the performance of the team Belbin succeeded based on the information from the role profiles of each member. In this view a team is balanced when each role appears in atleast one team members profile as high-scoring role (Atkinson, 1999). From the Henley workshops, Belbin was able to specify the composition of the team and arrived at conclusions. This was characterised by (Furnham, 1992): attributes of a leader are similar to chairman profile (CH) now called as Co-ordinator (CO) and the team should have a range of mental abilities which includes a person generating creative ideas and giving practical solutions to the problems encountered. The team should include one Completer Finisher (CF), Implementer (IM) and the members can suit the other team roles based on their personal characteristics and ultimately the team which can identify and improve on their competencies by doing mistakes is considered as the best team (Riding and Rayner, 2001). Teams Belbin profiles: For the project management exercise, the teams were divided based on the Belbin team roles. As said earlier, in a team it is must to have a Completer Finisher (CF) and Implementer (IM). The team were asked to choose from Team Workers (TW). Person having primary reference as Team Workers are few and so persons having secondary and tertiary references as Team Workers were called for choosing the team. Evaluating the team roles and functions: First, from the team balance sheet it is clear that the team has no primary references for SH, PL, RI, TW, CF and can be considered as scarce for the team. This team has three implementers (IM) which is good in terms of delivering the project fast. Having more implementers is not a problem in any team as they move towards implementing the project. But having more shapers is a problem because of their characteristics. Person 1 who is ME can act as a CF and TW because of his secondary and tertiary preferences. Person 1 shows major characteristics of ME because of the feasibility characteristics. In this exercise, person 1 is very much interested in calculating the Critical path, always analysing the situations, showing temperament and whenever anything goes out of plan again doing the critical path whether there is feasibility of completing the project on time. The main advantage with person 1 is that he maintains good temperament in all the situations even if it is good or bad. The disadvantages is that in some situations person 1 whose Belbin profile shows weakness as decision making is very true. Sometimes person 1 took some hasty decisions which have affected the teams profit (decision of choosing the manufacturing subcontractor). Always took more time in making next moves since the basic nature of ME is analysing situations. Sometimes person 1 also did the role of CF when it comes to planning the project. The project plan was for 140 days with 7 periods of 20 days. One of the persons in the team were modifying the plan for days and the person striked the number of resources and wrote the new allocation of resource. Person 1 thought that this can make confusions and he acted as a CF by rubbing of the resources and wrote the allocation as clear as possible so that everybody can understand. Person 2 who is CO acted as a RI and PL in the initial phase of the exercise. As depicted by Belbin, RI used to interact a lot with the external environment is very true. Person 2 whenever any problems are faced by the team, he used to interact more with the teacher understanding the problem and gives new ideas to solving the problem. Person 2 organises well with the resource facilities for the game with the flip charts, pens and other requirements for smooth functioning of the game. At only one stage person 2 acted as a CO in the decision of choosing suppliers. Person 2 behaves more as RI and PL in this exercise. Person 3 who is IM, SP and has two tertiary references as CO and ME has shown good characteristics of implementer role in this exercise. Sometimes person 3 behaves more as ME than CO which is good for the team, because one or more COs have different approaches for the project. Person 3 is always striving hard to implement the project on time and sometimes showed good character for team worker. Person 3 always strives hard to stick to the plan and whenever plan changes, organises well for implementing the plan. The disadvantage is that this person lacks flexibility sometimes when it comes to implementation. Person 4 who is IM, secondary is CF and tertiary is SH initially has shown SH characteristics by challenging and arguing the facts that were made by the team. Person 4 is always interested in results and sometimes behaved as CO by taking decisions. Person 1 and 4 since showed shaper characteristics sometimes had difference of opinion but were well managed by team members. Person 4 showed good implementer characteristics in the final stages of the exercise. Person 5 who is IM, ME as secondary and CF as tertiary initially were helping the team with PL characteristics, sometimes RI when CO has to take decisions by going to the external world and discussing with people. Very sincere, hard working when it comes to implementation. Main advantage is that very well organised in implementing things, interested in sticking to the plan and sometimes resources were provided by him. Person 5 showed a major of Team Worker in many aspects because of the fact that TW always want to harmony among the teams. The team Belbins profiles helped a lot in choosing a balanced team and are 60% accurate with respect to our team. For a project to become a success, it is always helpful with people taking new roles under a good leadership. Finally, good team work will always succeed and makes the project success. Persons took roles which are not their primary, secondary or tertiary references sometimes worked out well and made benefits to the team but many of the times it failed. The people showed majority of the characteristics as depicted by Belbin and is helpful in the teams success. One important learning with Belbin self perception theory is that having two or more shapers in a team is dangerous and will lead to poor project management. It is always helpful to have one PL and one CO as their primary reference. Team Life Cycle: The basic behaviour of any team is that they are dynamic. As an individual, they can perform effectively but as a team they can fail and vice versa. Attention and maintenance are always required for the teams. The first person to bring a chart for teams progression is Tuckman. He has identified four stages in a teams development which are forming, storming, norming and performing (Kakabadse et al, 2004). In the forming stage, team members got to know about each other and started establishing their relationships. The learnings are based on the organisations culture and standards. Project task behaviours and interpersonal relationships are very important in binding the team together. In the storming stage, a person starts expressing the views and there is a chance of difference in opinion. Leadership challenges occur and may lead to rivalry between people because of their behaviours. Because of these conflicts, the main objective of the organisation cannot be met which lead to separation of groups. In the norming stage, groups will start gelling towards one another and each strengths and weaknesses can be known. The teams will set their standards and roles can be clearly defined at this stage. In the performing stage, actual team working takes place and people starts performing their tasks together. If the team loses the energy or support, then a stage called restoring or declining stage may follow. Further in this stage, the strengths, weaknesses of the team is analysed with respect to the task is discussed and learnings are recorded for effective project management in future. Evaluating the teams life cycle: In the project management exercise, different sets of problems are encountered by the team and creative solutions are identified to solve these problems. Some of the solutions clicked and some lead to major failures for the team. The forming stage provided opportunities for the new team to understand each other and gave different settings. When first given the exercise, some team members easily understood the process and some found difficult to understand the process. In the initial stages it took more time for the team to decide the strategy for proceeding with the project. Person 1, 3 expressed their views which were not agreed by the team whereas person 2, 4 had expressed their concerns which again not accepted by the team members. Finally, a conclusion has been made with the project plan and the identification of first, second and third critical paths are identified. This stage is all about trusting and building confidence on other team members. The team lacks leadership in this phase. A leader is clearly needed in this phase to provide direction and guidance (Lee, 2008). The storming stage provides openness for feelings and the team discusses the issues very seriously even if the point is not valid. The existing plan with respect to the actual working is modified and refined well. Person 1, 4 had conflicts in choosing the suppliers whether to go for delivery or quality. Person 2, 3 and 5 also contributed but a single decision has to be taken by the team. The team debated on these issues and finally person 1 compromised person 4 for going to a quality supplier by explaining with the fact which will not affect the delivery of the product. The teams weaknesses are that for first three periods did good jobs but didnt celebrate any success. The other weaknesses are builds, integration points between team members, conflicts within the team and sometimes role conflicts. In the norming stage, the teams had fewer conflicts and started communicating more effectively with others. The team emerged with good practices; loop integration exists because of better communication, the person understands their balance and develops their required skills and role clarity is clearly defined. Person 1 decision will be treated as final since some of the decisions worked out well in the earlier periods and didnt analyse the strengths and weaknesses of the decision which lead to a disaster in period 4, 5. The team didnt properly review the operation in a regular basis which also leads to a failure (not delivering the product on time). The team didnt celebrate success in this stage also. In the performing stage, since person 1 decision went wrong it is important for the team members to chip in with leadership and person start taking responsibilities for leadership which is a very good sign for the team. This allows rotation of leadership and helps team members to grow their own skills. The team started to treat seriously the views from team members as well as outside members which is done for the betterment of the project work. Finally, the team made a little profit and starts celebrating the success which has to be done earlier. In this stage it is always good to have an outsider to comment on the teams performance which helps in identifying the strengths and weaknesses of the team. In the last stage, the team learnt their mistakes and starts working on improving individual competencies and the advantages of team work. Every individual is important for a team and it is the individuals who are building the team. The project management exercise can be done more effectively if the same team is given one more chance based on their learnings. The output required from this phase is the prevention of failures for a future project. Decision making procedures: The teams success depends on the decision making and it is the key factor in project management. The working definition of decision making (Ullman, 2006) is that Decision making is a process that commits resources to resolving an issue. Making a decision is not an event; it is a process for arriving at the correct decisions based on uncertain, incomplete, incomplete, inconsistent and evolving information. It is important for the team to get the best out of these results. In practice, every decision the team trying to make must address two issues: Merit decision quantitative way of taking the decision based on merits Acceptance decision acceptance by the people by the decision taken by the team. A decision is a choice made from several alternatives (Lewis, 2004). The decision is going to be effective when merit and acceptance are considered. For any decision the important criteria is to understand the problem and issues are to be clarified. Then as a team alternatives are generated and criteria are developed for robust decision making. The next important step is the evaluation part which tells the importance of the criteria. This also generates value to the alternatives that are developed for the criteria. Fuse is the next step in decision making which generates decision measures by evaluating process. The last stage is what to do next which reduces consensus, uncertainty, criteria and further revising the alternatives. Hence, (Ullman, 2006)A robust decision is the best possible choice, one found by eliminating all the uncertainty possible within available resources and then choosing with known and acceptable levels of satisfaction and risk. Some of the problems that are encountered during the decision making are team members have different judgement and their outcomes may be different due to different knowledge level, preferences. In order to evaluate a decision, managers have to choose a proper method (Fan Fu-Rong et al, 2008). Consultative approach is the most widely used approach for decision making. For handling group decision, the rules are shown in the below table 2. Evaluating the decision making procedures: Decisions taken in project management exercise by the team sometimes based on merit and sometimes based on acceptance and sometimes a combination of both. A consultative approach is followed when taking a decision. Initially for the first two decisions, it took more time for the team to understand the problem and team is not clear in the issues. The project delivery time is 140 days and the CPM shows that there is 285 days for the product to come out. A project plan is made for getting the product on time and it is always difficult to stick to the plan. Team members initially found difficult to generate alternatives for the decision and initially the team followed a consensus with team members. The first decision is based on merit as to reduce the lead time from 285 to 140 days. The teams weaknesses in the understanding phase are took more time for taking a decision, no clarity on problems, no criteria developed for taking the decision. Also, initially since team members are of diffe rent competencies it took time for gelling together. Then after the decision the team started to develop criteria for the decisions. The team in evaluating phase started to understand the importance of criteria developed and started generating alternatives for the criteria. One important thing is that decisions are always subject to change and it is important to review the earlier decisions. In the exercise, the team decided to go for good quality suppliers which actually paid very well for the team. When it comes to manufacturing sub contractors, due to cost pressure some compromise has to be made by the team and went ahead with the cheap sub contractor. The team took a risk but didnt work out well. The teams decision is partially a combination of merit and acceptance. The teams weakness in this stage is that it never had a backup plan till the failure has happened. In this stage, the resources are shuffled inorder to deliver the product on time which is a good move based on earlier decisions. But in actual practice it is difficult to execute as per the plan and is important to review the decisions as a team by d iscussing the merits and demerits of the team. In Fuse stage, the result from the earlier decisions gives the team of measuring the decisions. In the initial stage, Person 1 took the decision of going ahead with the good quality suppliers and convinced the team members, since it clicked the team went ahead with that persons decision for the future also. Every time when a decision is taken it is important to discuss as a team by evaluating the results of the decision and have a backup plan if that decision went wrong. During the periods 4, 5, 6 the teams took decisions in a fast, accurate way by learning from the mistakes earlier. It is important to learn from mistakes as a team. Finally, in the decide stage, the team started looking at the future in what has to be done next by reducing the uncertainty, refining the interpersonal skills. In this stage, the team started to work on a consensus basis. Even a single member points are taken seriously and started discussing the merits and demerits with refining the criteria. The team started to work on the alternatives and focus more towards for addressing the next issues. The team weakness in this stage, it is important to document the deliberation so that these failures cannot happen in the future. The key learning from the decision making procedures are decisions are subject to change and have to be reviewed consistently. Consensus approach has to be followed inorder to make a decision which can be based on merit and acceptance. Conflict within the team: Many organisations have changed to project management structures because of their inability to resolve conflicts. In a project life cycle, conflicts are part and parcel of life and can happen at any levels of the organisation. The project manager is often described as a conflict manager (Kerzner, 2001, 2009). Conflicts generally happen because of misunderstanding between team members and have different interpretations of companys objective. Inorder to avoid that, projects have to be defined in a clear way so that it can be understood by all the team members. Some people use SMART criteria for defining the project which says; S- Specific M- Measurable A- Attainable R- Realistic or Relevant T- Tangible or time bound (Kerzner, 2009). Time management is crucial in any project and it is important to manage time by avoiding conflicts. Some conflicts are relevant and provide valuable results. Most common types of conflict involve in the allocations of manpower resources, using the equipments and facilities, expenditure on capitals, cost and technical opinions and trade offs (Kerzner, 2001, 2009). Moreover the seven potential sources of conflicts are shown in the Fig 4. Goal, Plan and Belief conflicts are the three types of conflicts (Jain et al, 2007). If a conflict happens in a project, there are five different ways of resolving the conflicts which are shown in fig 5 which are confrontation, compromise, smoothing, forcing and withdrawal. Evaluation of conflicts: The team initially had conflicts in allocating the man power resources like employing in design, assemblers and testers. The team had a conflict over schedules in attaining the project on time. The team members person 1, 2 and 4 had difference of opinions in schedules and the resolution mode of compromise is used to resolve that issue. Person 1, 3, 4 had conflicts in priorities in choosing the suppliers. Person 1 suggested a supplier part can be taken just before the assembly but the team members took a decision by smoothing mode. In case if anything fails the team need to reorder again this may take time. Inorder for the project manager to be effective an understanding of how to work with various employees who must interface with the project is necessary (Kerzner, 2001, 2009). The various members in the team include upper management, functional managers etc and it is important to understand the sub ordinate and functional conflicts. The relationship between conflict causes and sourc es is shown in the figure 6. The teams strength is that none of the members in the team had personality conflict which is very important for project success. When deciding the manufacturing sub contractor person 1 suggested for a reliable sub contractor, but all the other members in the team are cost conscious in which person 1 and other members had a conflict over cost. The teams choice of choosing a good quality supplier had a conflict with other members which is a functional conflict provides good benefits for the team in terms of quality, time and cost. During the period 3, 4 the team members had a conflict of allocating the inspectors which is the conflict over schedule and had a good result during the period. But during the period 5, the team had a conflict on schedule in resource allocation of assemblers but not with the inspectors. All the five resolution modes of conflicts are used for resolving conflicts in almost all the stages. The team weaknesses include conflicts have to happen and has to be resolv ed systematically. But as a team, conflicts at the initial stages of the project give good results and when it comes to final stages conflicts started coming down. The figure 7 shows the conflict intensity in the team during the project life cycle. The key learnings from the project management exercise are that time management is important and the conflicts have to be resolved within the time. Team members have to understand the sub ordinate and their opinions and have to be evaluated inorder to get a good result in the project. It is important to have a plan for resolving conflicts in the planning phase itself. Constant communication of the project objectives to the team members will help in minimising or even eliminating the conflicts. Sometimes direct contact with people will reduce the conflicts. In project management hierarchical issues are to be resolved and there shall not be any domination from the project manager or the functional mangers. Companywide policies can be adapted for resolving the conflict issues for smooth functioning of the project. Role clarities have to be clear which will reduce the conflicts. Team Leadership: Team leadership is one of the main aspects in the project success. In any projects, leadership becomes a problem because project management involves group of people who are frequently in interaction for a specific project. The following tasks are required for a leader to achieve the tasks; Tasks are defined and shall be achieved Team shall be build and can be properly co-ordinated Leader shall satisfy individual team members Task needs It is important for the leader to clearly define the objectives of the project and leadership shall aim at achieving these goals. Team needs The element of leadership shall hold the team together inorder to produce efficient results for the project. If the team have conflicts, then it is the leader who has to convince the team members effectively. Individual needs The performance and contributions of the project by every member of the team have to be understood by the leader and sometimes can reward for good work (Reiss, 1995). From the moment the leadership is taken it is important for the leader to ensure that the project is heading in correct direction (Heerkens, 2002). The biggest problem that a leader is facing in the project management is that managing the anxieties which were developed by the team members. Sometimes if it is not evaluated may lead to slow down the project and work output. The anticipation by the leaders when questioned by the team members are: Whats in it for me? What will be expected out of me? What will life on your team like? (Heerkens, 2002) Evaluation of team leadership: In the project management exercise, the team leadership was with no one and totally a team effort. But it is always important to have a leader for the team for the above reasons stated. Sometimes Person 1 took the leadership in choosing the suppliers, sub contractors, person 2 took the leadership in periods 4, 5 of the project. Person 4 took the leadership in the periods 6, 7 and person 3 during the period 2 of the project. The teams strength is that everybody in the team understands the leadership attitudes which are important for project success. The anxieties by the team members can be reduced by having conversations within the team. The team members frequently had meeting openly for achieving the following: Project objectives were reviewed (the true need for the project) and the justifications were explained as a team (benefits). Project planning and its proposal were reviewed (the solution) and the team leader took a decision for the preferred approach. Initially the team faced problems of leadership and all members expressed their views and constraints. Roles and responsibilities are not clarified clearly by functional categorisation which leads to some problems within the team. This is considered as one of the teams weaknesses. It is important to honestly characterise the style of leadership (free, open, trusting, reacting to situations) The leader has to explain the expectations that are required from the team members regarding the delivery by frequent conducting of meetings. Communication plays a major role in leadership and the leader has to explain the behaviour style. (Adopted from Heerkens, 2002 Modified for Project Management exercise). The team initially went ahead with no leader and later person characterised by Belbin as CO started taking leadership which was helpful for the team. The team had good mutual relationships with other members and used visual charts when sketching the plan, reviewing the plan. Professional ethics are maintained throughout the project which is the biggest advantage for the project success. Celebration of project milestones and its success are very important to improve the morale of the members is considered to be one of the team weaknesses. Any team before starting the project must have a leader and it is the leader who assigns the roles and responsibilities of the team members clearly. One of the main leadership qualities is the flexibility in their approach, style in adapting to the situations, communications with the team members. It is not always necessary that leader should have technical skills, but a little amount of knowledge in the particular field is sufficient for managing the project. Conclusion: Organisational behaviour is very important for project management and using Belbin profiles in dividing the organisation is helpful in achieving the objectives. Team work is important for the project to succeed and lies on every individual of the team. It is important for the leader to motivate the members and constantly encourage them for the effective functioning of project teams. Belbin team life cycle shows that evolution of teams and tells the effective functioning of teams. The decision making procedures are important for projects success and has to be reviewed consistently. Project planning is considered to be the important phase in project management and plan gives only the direction. It is important for the team to learn from mistakes. Introduction TVS Motors is the third largest two wheeler manufacturers in India and one among the top ten in the world with annual turnover of more than USD 1 billion 2008-2009 and is the flagship company of the USD 4 billion TVS group. The company has four plants located in Hosur and Mysore in South India, Himachel Pradesh in North India and one in Indonesia. The company has a production capacity of 2.5 million units per year. TVS strength lies in the design and development of new products. TVS delivers total customer satisfaction by anticipating customer needs and presenting quality vehicles at the right time and right price. The customer and his ever changing need is our continuous source of imspiration.TVS always stood for innovative, easy to handle, environment friendly products, backed by reliable customer service. TVS manufactures a wide range of products as shown below. Motorcycles Apache RTR, Flame DS 125, Flame, Jive, Star City, Sport Variomatic Scooters Wego, Scooty Streak, Pep+, Teenz Mopeds TVS XL Super, TVS XL Heavy Duty Step thrus TVS Neo, Rockz (TVS Motors, 2010). The main objective of this essay is to evaluate the project management of a sub system (Fit and Finish Engineering section part of RD) in the TVS Motors and suggesting improvement points for betterment of the project management. Organisation Structure Any organisation exists to achieve the objectives by maintaining good relationships with its customers and its employees. The main objective of organisation is profitability. TVS Motor Company Mission Statement We are committed to being a highly profitable, socially responsible, and leading manufacturer of high value for money, environment friendly, life time personal transportation products under the brand, for customers predominantly in Asian markets and to provide fulfilment and prosperity for employees, de MA as a Growth Strategy MA as a Growth Strategy Introduction: Project Management (BS 6079, 1996) is the planning, monitoring and control of all aspects of a project and the motivation of all those involved in it to achieve the project objectives on time and to the specified cost, quality and performance. For any project to become a success, team work plays a major role. One of the most renowned and widely used practical and management team developments is the Belbin team roles. The argument from Belbin is that team composition plays a major factor in influencing the performance of the team (Water et al, 2008). The fundamental aspect of human existence is the working together as groups. The main purpose of this is to survive, adapt and thrive to different situations by using individuals intellect and co-operation (Riding and Rayner, 2001). The team roles are classified into organisational roles and the functional roles (Atkinson, 1999). A team role is a set of behaviours grouped in a cluster (Belbin, 1993). The main objective of this essay is to evaluate the teams performance based on the Belbin self perception theory discussing the teams roles, team life cycle and other aspects with respect to the project management exercise. Belbin Team Roles: Team roles are defined as a pattern of behaviour characteristic of the way in which one team member interacts with another (Belbin, 1981). Every individual will take preferred roles in the management exercises and the outcome purely depends on the balance in the team (Riding and Rayner, 2001). It is always a good team with a good balance of individuals will result in a good outcome and vice versa (Belbin, 1993). Belbin has differentiated nine team roles based on the behaviour of people and is classified by feeling, will power, thinking and decisiveness. In the Belbin later research, he added one more role called as SP (Specialist) which refers to single mindedness, acting always alone and dedicated to specialism. The main function of this role is that people will behave in a extremely silent, introvert and will not contribute other than their special interest areas. This is considered as the negligible contribution to the team (Atkinson, 1999). Belbin uses an instrument for quantifyi ng the team role preferences which is called as the Self Perception Inventory. This consists of 70 points by evaluating seven statements in each questions. For each question 10 statements are given and can be prioritised based on the individual behaviour in which 10 points can be distributed. In predicting the performance of the team Belbin succeeded based on the information from the role profiles of each member. In this view a team is balanced when each role appears in atleast one team members profile as high-scoring role (Atkinson, 1999). From the Henley workshops, Belbin was able to specify the composition of the team and arrived at conclusions. This was characterised by (Furnham, 1992): attributes of a leader are similar to chairman profile (CH) now called as Co-ordinator (CO) and the team should have a range of mental abilities which includes a person generating creative ideas and giving practical solutions to the problems encountered. The team should include one Completer Finisher (CF), Implementer (IM) and the members can suit the other team roles based on their personal characteristics and ultimately the team which can identify and improve on their competencies by doing mistakes is considered as the best team (Riding and Rayner, 2001). Teams Belbin profiles: For the project management exercise, the teams were divided based on the Belbin team roles. As said earlier, in a team it is must to have a Completer Finisher (CF) and Implementer (IM). The team were asked to choose from Team Workers (TW). Person having primary reference as Team Workers are few and so persons having secondary and tertiary references as Team Workers were called for choosing the team. Evaluating the team roles and functions: First, from the team balance sheet it is clear that the team has no primary references for SH, PL, RI, TW, CF and can be considered as scarce for the team. This team has three implementers (IM) which is good in terms of delivering the project fast. Having more implementers is not a problem in any team as they move towards implementing the project. But having more shapers is a problem because of their characteristics. Person 1 who is ME can act as a CF and TW because of his secondary and tertiary preferences. Person 1 shows major characteristics of ME because of the feasibility characteristics. In this exercise, person 1 is very much interested in calculating the Critical path, always analysing the situations, showing temperament and whenever anything goes out of plan again doing the critical path whether there is feasibility of completing the project on time. The main advantage with person 1 is that he maintains good temperament in all the situations even if it is good or bad. The disadvantages is that in some situations person 1 whose Belbin profile shows weakness as decision making is very true. Sometimes person 1 took some hasty decisions which have affected the teams profit (decision of choosing the manufacturing subcontractor). Always took more time in making next moves since the basic nature of ME is analysing situations. Sometimes person 1 also did the role of CF when it comes to planning the project. The project plan was for 140 days with 7 periods of 20 days. One of the persons in the team were modifying the plan for days and the person striked the number of resources and wrote the new allocation of resource. Person 1 thought that this can make confusions and he acted as a CF by rubbing of the resources and wrote the allocation as clear as possible so that everybody can understand. Person 2 who is CO acted as a RI and PL in the initial phase of the exercise. As depicted by Belbin, RI used to interact a lot with the external environment is very true. Person 2 whenever any problems are faced by the team, he used to interact more with the teacher understanding the problem and gives new ideas to solving the problem. Person 2 organises well with the resource facilities for the game with the flip charts, pens and other requirements for smooth functioning of the game. At only one stage person 2 acted as a CO in the decision of choosing suppliers. Person 2 behaves more as RI and PL in this exercise. Person 3 who is IM, SP and has two tertiary references as CO and ME has shown good characteristics of implementer role in this exercise. Sometimes person 3 behaves more as ME than CO which is good for the team, because one or more COs have different approaches for the project. Person 3 is always striving hard to implement the project on time and sometimes showed good character for team worker. Person 3 always strives hard to stick to the plan and whenever plan changes, organises well for implementing the plan. The disadvantage is that this person lacks flexibility sometimes when it comes to implementation. Person 4 who is IM, secondary is CF and tertiary is SH initially has shown SH characteristics by challenging and arguing the facts that were made by the team. Person 4 is always interested in results and sometimes behaved as CO by taking decisions. Person 1 and 4 since showed shaper characteristics sometimes had difference of opinion but were well managed by team members. Person 4 showed good implementer characteristics in the final stages of the exercise. Person 5 who is IM, ME as secondary and CF as tertiary initially were helping the team with PL characteristics, sometimes RI when CO has to take decisions by going to the external world and discussing with people. Very sincere, hard working when it comes to implementation. Main advantage is that very well organised in implementing things, interested in sticking to the plan and sometimes resources were provided by him. Person 5 showed a major of Team Worker in many aspects because of the fact that TW always want to harmony among the teams. The team Belbins profiles helped a lot in choosing a balanced team and are 60% accurate with respect to our team. For a project to become a success, it is always helpful with people taking new roles under a good leadership. Finally, good team work will always succeed and makes the project success. Persons took roles which are not their primary, secondary or tertiary references sometimes worked out well and made benefits to the team but many of the times it failed. The people showed majority of the characteristics as depicted by Belbin and is helpful in the teams success. One important learning with Belbin self perception theory is that having two or more shapers in a team is dangerous and will lead to poor project management. It is always helpful to have one PL and one CO as their primary reference. Team Life Cycle: The basic behaviour of any team is that they are dynamic. As an individual, they can perform effectively but as a team they can fail and vice versa. Attention and maintenance are always required for the teams. The first person to bring a chart for teams progression is Tuckman. He has identified four stages in a teams development which are forming, storming, norming and performing (Kakabadse et al, 2004). In the forming stage, team members got to know about each other and started establishing their relationships. The learnings are based on the organisations culture and standards. Project task behaviours and interpersonal relationships are very important in binding the team together. In the storming stage, a person starts expressing the views and there is a chance of difference in opinion. Leadership challenges occur and may lead to rivalry between people because of their behaviours. Because of these conflicts, the main objective of the organisation cannot be met which lead to separation of groups. In the norming stage, groups will start gelling towards one another and each strengths and weaknesses can be known. The teams will set their standards and roles can be clearly defined at this stage. In the performing stage, actual team working takes place and people starts performing their tasks together. If the team loses the energy or support, then a stage called restoring or declining stage may follow. Further in this stage, the strengths, weaknesses of the team is analysed with respect to the task is discussed and learnings are recorded for effective project management in future. Evaluating the teams life cycle: In the project management exercise, different sets of problems are encountered by the team and creative solutions are identified to solve these problems. Some of the solutions clicked and some lead to major failures for the team. The forming stage provided opportunities for the new team to understand each other and gave different settings. When first given the exercise, some team members easily understood the process and some found difficult to understand the process. In the initial stages it took more time for the team to decide the strategy for proceeding with the project. Person 1, 3 expressed their views which were not agreed by the team whereas person 2, 4 had expressed their concerns which again not accepted by the team members. Finally, a conclusion has been made with the project plan and the identification of first, second and third critical paths are identified. This stage is all about trusting and building confidence on other team members. The team lacks leadership in this phase. A leader is clearly needed in this phase to provide direction and guidance (Lee, 2008). The storming stage provides openness for feelings and the team discusses the issues very seriously even if the point is not valid. The existing plan with respect to the actual working is modified and refined well. Person 1, 4 had conflicts in choosing the suppliers whether to go for delivery or quality. Person 2, 3 and 5 also contributed but a single decision has to be taken by the team. The team debated on these issues and finally person 1 compromised person 4 for going to a quality supplier by explaining with the fact which will not affect the delivery of the product. The teams weaknesses are that for first three periods did good jobs but didnt celebrate any success. The other weaknesses are builds, integration points between team members, conflicts within the team and sometimes role conflicts. In the norming stage, the teams had fewer conflicts and started communicating more effectively with others. The team emerged with good practices; loop integration exists because of better communication, the person understands their balance and develops their required skills and role clarity is clearly defined. Person 1 decision will be treated as final since some of the decisions worked out well in the earlier periods and didnt analyse the strengths and weaknesses of the decision which lead to a disaster in period 4, 5. The team didnt properly review the operation in a regular basis which also leads to a failure (not delivering the product on time). The team didnt celebrate success in this stage also. In the performing stage, since person 1 decision went wrong it is important for the team members to chip in with leadership and person start taking responsibilities for leadership which is a very good sign for the team. This allows rotation of leadership and helps team members to grow their own skills. The team started to treat seriously the views from team members as well as outside members which is done for the betterment of the project work. Finally, the team made a little profit and starts celebrating the success which has to be done earlier. In this stage it is always good to have an outsider to comment on the teams performance which helps in identifying the strengths and weaknesses of the team. In the last stage, the team learnt their mistakes and starts working on improving individual competencies and the advantages of team work. Every individual is important for a team and it is the individuals who are building the team. The project management exercise can be done more effectively if the same team is given one more chance based on their learnings. The output required from this phase is the prevention of failures for a future project. Decision making procedures: The teams success depends on the decision making and it is the key factor in project management. The working definition of decision making (Ullman, 2006) is that Decision making is a process that commits resources to resolving an issue. Making a decision is not an event; it is a process for arriving at the correct decisions based on uncertain, incomplete, incomplete, inconsistent and evolving information. It is important for the team to get the best out of these results. In practice, every decision the team trying to make must address two issues: Merit decision quantitative way of taking the decision based on merits Acceptance decision acceptance by the people by the decision taken by the team. A decision is a choice made from several alternatives (Lewis, 2004). The decision is going to be effective when merit and acceptance are considered. For any decision the important criteria is to understand the problem and issues are to be clarified. Then as a team alternatives are generated and criteria are developed for robust decision making. The next important step is the evaluation part which tells the importance of the criteria. This also generates value to the alternatives that are developed for the criteria. Fuse is the next step in decision making which generates decision measures by evaluating process. The last stage is what to do next which reduces consensus, uncertainty, criteria and further revising the alternatives. Hence, (Ullman, 2006)A robust decision is the best possible choice, one found by eliminating all the uncertainty possible within available resources and then choosing with known and acceptable levels of satisfaction and risk. Some of the problems that are encountered during the decision making are team members have different judgement and their outcomes may be different due to different knowledge level, preferences. In order to evaluate a decision, managers have to choose a proper method (Fan Fu-Rong et al, 2008). Consultative approach is the most widely used approach for decision making. For handling group decision, the rules are shown in the below table 2. Evaluating the decision making procedures: Decisions taken in project management exercise by the team sometimes based on merit and sometimes based on acceptance and sometimes a combination of both. A consultative approach is followed when taking a decision. Initially for the first two decisions, it took more time for the team to understand the problem and team is not clear in the issues. The project delivery time is 140 days and the CPM shows that there is 285 days for the product to come out. A project plan is made for getting the product on time and it is always difficult to stick to the plan. Team members initially found difficult to generate alternatives for the decision and initially the team followed a consensus with team members. The first decision is based on merit as to reduce the lead time from 285 to 140 days. The teams weaknesses in the understanding phase are took more time for taking a decision, no clarity on problems, no criteria developed for taking the decision. Also, initially since team members are of diffe rent competencies it took time for gelling together. Then after the decision the team started to develop criteria for the decisions. The team in evaluating phase started to understand the importance of criteria developed and started generating alternatives for the criteria. One important thing is that decisions are always subject to change and it is important to review the earlier decisions. In the exercise, the team decided to go for good quality suppliers which actually paid very well for the team. When it comes to manufacturing sub contractors, due to cost pressure some compromise has to be made by the team and went ahead with the cheap sub contractor. The team took a risk but didnt work out well. The teams decision is partially a combination of merit and acceptance. The teams weakness in this stage is that it never had a backup plan till the failure has happened. In this stage, the resources are shuffled inorder to deliver the product on time which is a good move based on earlier decisions. But in actual practice it is difficult to execute as per the plan and is important to review the decisions as a team by d iscussing the merits and demerits of the team. In Fuse stage, the result from the earlier decisions gives the team of measuring the decisions. In the initial stage, Person 1 took the decision of going ahead with the good quality suppliers and convinced the team members, since it clicked the team went ahead with that persons decision for the future also. Every time when a decision is taken it is important to discuss as a team by evaluating the results of the decision and have a backup plan if that decision went wrong. During the periods 4, 5, 6 the teams took decisions in a fast, accurate way by learning from the mistakes earlier. It is important to learn from mistakes as a team. Finally, in the decide stage, the team started looking at the future in what has to be done next by reducing the uncertainty, refining the interpersonal skills. In this stage, the team started to work on a consensus basis. Even a single member points are taken seriously and started discussing the merits and demerits with refining the criteria. The team started to work on the alternatives and focus more towards for addressing the next issues. The team weakness in this stage, it is important to document the deliberation so that these failures cannot happen in the future. The key learning from the decision making procedures are decisions are subject to change and have to be reviewed consistently. Consensus approach has to be followed inorder to make a decision which can be based on merit and acceptance. Conflict within the team: Many organisations have changed to project management structures because of their inability to resolve conflicts. In a project life cycle, conflicts are part and parcel of life and can happen at any levels of the organisation. The project manager is often described as a conflict manager (Kerzner, 2001, 2009). Conflicts generally happen because of misunderstanding between team members and have different interpretations of companys objective. Inorder to avoid that, projects have to be defined in a clear way so that it can be understood by all the team members. Some people use SMART criteria for defining the project which says; S- Specific M- Measurable A- Attainable R- Realistic or Relevant T- Tangible or time bound (Kerzner, 2009). Time management is crucial in any project and it is important to manage time by avoiding conflicts. Some conflicts are relevant and provide valuable results. Most common types of conflict involve in the allocations of manpower resources, using the equipments and facilities, expenditure on capitals, cost and technical opinions and trade offs (Kerzner, 2001, 2009). Moreover the seven potential sources of conflicts are shown in the Fig 4. Goal, Plan and Belief conflicts are the three types of conflicts (Jain et al, 2007). If a conflict happens in a project, there are five different ways of resolving the conflicts which are shown in fig 5 which are confrontation, compromise, smoothing, forcing and withdrawal. Evaluation of conflicts: The team initially had conflicts in allocating the man power resources like employing in design, assemblers and testers. The team had a conflict over schedules in attaining the project on time. The team members person 1, 2 and 4 had difference of opinions in schedules and the resolution mode of compromise is used to resolve that issue. Person 1, 3, 4 had conflicts in priorities in choosing the suppliers. Person 1 suggested a supplier part can be taken just before the assembly but the team members took a decision by smoothing mode. In case if anything fails the team need to reorder again this may take time. Inorder for the project manager to be effective an understanding of how to work with various employees who must interface with the project is necessary (Kerzner, 2001, 2009). The various members in the team include upper management, functional managers etc and it is important to understand the sub ordinate and functional conflicts. The relationship between conflict causes and sourc es is shown in the figure 6. The teams strength is that none of the members in the team had personality conflict which is very important for project success. When deciding the manufacturing sub contractor person 1 suggested for a reliable sub contractor, but all the other members in the team are cost conscious in which person 1 and other members had a conflict over cost. The teams choice of choosing a good quality supplier had a conflict with other members which is a functional conflict provides good benefits for the team in terms of quality, time and cost. During the period 3, 4 the team members had a conflict of allocating the inspectors which is the conflict over schedule and had a good result during the period. But during the period 5, the team had a conflict on schedule in resource allocation of assemblers but not with the inspectors. All the five resolution modes of conflicts are used for resolving conflicts in almost all the stages. The team weaknesses include conflicts have to happen and has to be resolv ed systematically. But as a team, conflicts at the initial stages of the project give good results and when it comes to final stages conflicts started coming down. The figure 7 shows the conflict intensity in the team during the project life cycle. The key learnings from the project management exercise are that time management is important and the conflicts have to be resolved within the time. Team members have to understand the sub ordinate and their opinions and have to be evaluated inorder to get a good result in the project. It is important to have a plan for resolving conflicts in the planning phase itself. Constant communication of the project objectives to the team members will help in minimising or even eliminating the conflicts. Sometimes direct contact with people will reduce the conflicts. In project management hierarchical issues are to be resolved and there shall not be any domination from the project manager or the functional mangers. Companywide policies can be adapted for resolving the conflict issues for smooth functioning of the project. Role clarities have to be clear which will reduce the conflicts. Team Leadership: Team leadership is one of the main aspects in the project success. In any projects, leadership becomes a problem because project management involves group of people who are frequently in interaction for a specific project. The following tasks are required for a leader to achieve the tasks; Tasks are defined and shall be achieved Team shall be build and can be properly co-ordinated Leader shall satisfy individual team members Task needs It is important for the leader to clearly define the objectives of the project and leadership shall aim at achieving these goals. Team needs The element of leadership shall hold the team together inorder to produce efficient results for the project. If the team have conflicts, then it is the leader who has to convince the team members effectively. Individual needs The performance and contributions of the project by every member of the team have to be understood by the leader and sometimes can reward for good work (Reiss, 1995). From the moment the leadership is taken it is important for the leader to ensure that the project is heading in correct direction (Heerkens, 2002). The biggest problem that a leader is facing in the project management is that managing the anxieties which were developed by the team members. Sometimes if it is not evaluated may lead to slow down the project and work output. The anticipation by the leaders when questioned by the team members are: Whats in it for me? What will be expected out of me? What will life on your team like? (Heerkens, 2002) Evaluation of team leadership: In the project management exercise, the team leadership was with no one and totally a team effort. But it is always important to have a leader for the team for the above reasons stated. Sometimes Person 1 took the leadership in choosing the suppliers, sub contractors, person 2 took the leadership in periods 4, 5 of the project. Person 4 took the leadership in the periods 6, 7 and person 3 during the period 2 of the project. The teams strength is that everybody in the team understands the leadership attitudes which are important for project success. The anxieties by the team members can be reduced by having conversations within the team. The team members frequently had meeting openly for achieving the following: Project objectives were reviewed (the true need for the project) and the justifications were explained as a team (benefits). Project planning and its proposal were reviewed (the solution) and the team leader took a decision for the preferred approach. Initially the team faced problems of leadership and all members expressed their views and constraints. Roles and responsibilities are not clarified clearly by functional categorisation which leads to some problems within the team. This is considered as one of the teams weaknesses. It is important to honestly characterise the style of leadership (free, open, trusting, reacting to situations) The leader has to explain the expectations that are required from the team members regarding the delivery by frequent conducting of meetings. Communication plays a major role in leadership and the leader has to explain the behaviour style. (Adopted from Heerkens, 2002 Modified for Project Management exercise). The team initially went ahead with no leader and later person characterised by Belbin as CO started taking leadership which was helpful for the team. The team had good mutual relationships with other members and used visual charts when sketching the plan, reviewing the plan. Professional ethics are maintained throughout the project which is the biggest advantage for the project success. Celebration of project milestones and its success are very important to improve the morale of the members is considered to be one of the team weaknesses. Any team before starting the project must have a leader and it is the leader who assigns the roles and responsibilities of the team members clearly. One of the main leadership qualities is the flexibility in their approach, style in adapting to the situations, communications with the team members. It is not always necessary that leader should have technical skills, but a little amount of knowledge in the particular field is sufficient for managing the project. Conclusion: Organisational behaviour is very important for project management and using Belbin profiles in dividing the organisation is helpful in achieving the objectives. Team work is important for the project to succeed and lies on every individual of the team. It is important for the leader to motivate the members and constantly encourage them for the effective functioning of project teams. Belbin team life cycle shows that evolution of teams and tells the effective functioning of teams. The decision making procedures are important for projects success and has to be reviewed consistently. Project planning is considered to be the important phase in project management and plan gives only the direction. It is important for the team to learn from mistakes. Introduction TVS Motors is the third largest two wheeler manufacturers in India and one among the top ten in the world with annual turnover of more than USD 1 billion 2008-2009 and is the flagship company of the USD 4 billion TVS group. The company has four plants located in Hosur and Mysore in South India, Himachel Pradesh in North India and one in Indonesia. The company has a production capacity of 2.5 million units per year. TVS strength lies in the design and development of new products. TVS delivers total customer satisfaction by anticipating customer needs and presenting quality vehicles at the right time and right price. The customer and his ever changing need is our continuous source of imspiration.TVS always stood for innovative, easy to handle, environment friendly products, backed by reliable customer service. TVS manufactures a wide range of products as shown below. Motorcycles Apache RTR, Flame DS 125, Flame, Jive, Star City, Sport Variomatic Scooters Wego, Scooty Streak, Pep+, Teenz Mopeds TVS XL Super, TVS XL Heavy Duty Step thrus TVS Neo, Rockz (TVS Motors, 2010). The main objective of this essay is to evaluate the project management of a sub system (Fit and Finish Engineering section part of RD) in the TVS Motors and suggesting improvement points for betterment of the project management. Organisation Structure Any organisation exists to achieve the objectives by maintaining good relationships with its customers and its employees. The main objective of organisation is profitability. TVS Motor Company Mission Statement We are committed to being a highly profitable, socially responsible, and leading manufacturer of high value for money, environment friendly, life time personal transportation products under the brand, for customers predominantly in Asian markets and to provide fulfilment and prosperity for employees, de